If you are experiencing problems with the Jenkat Desktop Application, it is sometimes advisable to manually reinstall the Jenkat Desktop Application for optimal performance.
To uninstall and/or reinstall the Jenkat Desktop Application:
- Click “Start.” (If you do not have a 'start' button, please navigate to the Control Panel)
- Click on "Control Panel.”
- Select the “Add or Remove programs”
- Find the JenKat Games program and uninstall it (it should be listed as Jenkat Games).
The Jenkat Desktop Application should now be fully uninstalled.
You may receive the message warning: "If you uninstall the Jenkat Desktop Application then any games you have downloaded will no longer be playable." -don't worry. It is true that you lose the ability to launch the games with the ease of the manager but uninstalling the manager does not remove the games on your machine. When you reinstall your Jenkat Desktop Application, your installed games should repopulate. Should you need to uninstall any games (old trial games, etc.), you will need to do so individually (preferably through the Jenkat Desktop Application itself).
To reinstall the Jenkat Desktop Application, please follow the steps listed HERE
If you continue to experience problems with the Jenkat Desktop Application we would like to know what version ID you are currently running. Click HERE to find out how to do this.
Or Click HERE to submit a Technical Support Ticket to the Customer Service Team